Savin' evolves to comply with customs regulations
The Savin' app has been updated to align with the new customs requirements. This update ensures that your tax refund requests fully comply with current regulations, while maintaining the simplicity and convenience of the app's usage.
What’s changing?
Thanks to the agreement we have with these stores, Savin' automatically generates the invoice for you.
No additional steps required on your part.
The receipt is enough!
For purchases made at non-partner stores or online, you will now need to provide both the receipt and an invoice issued to Savin's address (11 Chemin de l’Industrie, 06110 Le Cannet).
These documents are essential for your tax refund request to be validated by Customs.
Receipt + invoice in Savin’s name
The changes primarily concern the purchase receipts required to process your tax refund request with Savin’.
How to know if a store is a partner?
A new tab is now available in the app to easily check if a store is a partner. Be sure to check before making your purchase to avoid any mistakes.
partner stores at the border
With so many partner stores, your tax refunds will remain just as easy.
Is your favourite store not part of our partner network?
You can speak directly to the store team and suggest they join our network.
These adjustments are part of the modernization of customs procedures in France, involving regulatory changes. These new measures are implemented to further simplify the process and strengthen the fight against fraud.
What this means for you:
Can I claim a tax refund on my online purchases?
If the store is not a partner, you need to provide both the receipt + an invoice issued to Savin's address. These two documents are required for your tax refund request to be processed.
Can I claim a tax refund on purchases made outside the border area?
What is a compliant invoice?
What proof of purchase do I need to provide if a store is not a Savin' partner?
Which stores are partners of Savin'?
Yes, the Savin' app allows you to claim tax refunds on purchases made anywhere in France. The only difference is in the required proof of purchase:
Partner store: receipt is sufficient.
Non-partner store: receipt + invoice issued to Savin's address.
When making a purchase at a non-partner store, you must request a compliant invoice at the checkout. It must include:
Billing name: Savin’
Billing address: 11 Chemin de l’Industrie, 06110 Le Cannet, France
Full legal details: seller's name, address, SIRET number, VAT number
Invoice dated within the last 20 days
Yes, you can still claim a tax refund on your online purchases. You just need to provide the receipt + an invoice issued to Savin's address (SAVIN' - 11 Chemin de l'Industrie, 06110 Le Cannet).
Since March 3rd, you can easily search for partner stores in the app. Simply search for the store to check if it’s part of our network and find out what purchase proofs are required.
What should I do if I only have the receipt from a non-partner store?
You must request a compliant invoice from the store. Without a compliant invoice and a receipt, your tax refund request will be rejected.